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Legal
Privacy & Cookie Policy
Effective 17 August 2026
This explains what happens to your information when you use 21clear.com, and what the site stores on your device. The short version: this website itself collects almost nothing. Nearly everything you can do here — book a call, apply, subscribe, pay — hands you to a specialist provider who collects the information for that step. Below is exactly who, and for what.
Who we are
Twenty One Clear LLC helps family businesses take the chaos out of working together. If you have a question about this policy or about your information, use the Schedule a call link at the top of this page or reach us through Twenty One Clear on LinkedIn.
What this website collects
Nothing directly. There is no contact form, no account and no login on 21clear.com. The only thing the site itself gathers is the analytics described further down.
Where your information actually goes
Each action on this site passes you to a provider who collects the information for that step. Each has its own privacy policy, and that policy governs what happens next.
Booking a call
Google Calendar appointment scheduling. Your name, email address and anything you add to the booking.
Applying, or joining the waitlist
Google Forms. Whatever you enter on the form.
Booking a paid half day
Stripe. Payment and billing details. Your card details go straight to Stripe — we never see or store them.
Subscribing to the newsletter
Substack, through the sign-up form on this page. Your email address.
Listening to the podcast
Transistor, which hosts the episodes.
What we do not do
We do not sell your personal information, and we do not share it for cross-context behavioural advertising. There is no advertising on this site, and no Meta or LinkedIn tracking pixels.
How we use information
To reply to enquiries and arrange work. To deliver the work you have asked for. To send the newsletter if you subscribed. To keep the site secure and working. And to meet our legal, tax and professional obligations.
What this site stores on your device
We keep this to a minimum. Everything currently set is listed here.
Framer platform cookies
Strictly necessary. Set by our website host so pages load and the site stays secure. These cannot be switched off.
tocConsent (local storage)
Strictly necessary. Remembers the cookie choice you made so you are not asked again. It stays on your device and is never sent to us.
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Analytics. Google Analytics 4, property G-50DPKMM5XY. Tells returning visits apart and groups page views into sessions. Up to two years. On by default, and off the moment you decline or send a GPC signal.
The newsletter sign-up
The sign-up form on this page is embedded from Substack at 21clear.substack.com. Because that sits on Substack’s own domain rather than ours, the cookies it sets belong to Substack and not to this site — but loading it does tell Substack you were here.
It is not blocked by the preferences panel, because it sets nothing on this site. If you would rather it never loaded, you can block third-party frames in your browser and subscribe directly on Substack instead.
Links that take you elsewhere
Booking a call, applying and paying open pages run by Google and Stripe. Those are separate websites with their own cookies and their own policies, and the choices you make here do not control them.
Your choices
Use the Your Privacy Choices link at the foot of this page to turn analytics on or off. If your browser sends a Global Privacy Control signal we honour it automatically, switch the optional things off, and lock them so nothing can turn them back on.
Your browser can also block or delete cookies for any site and clear what is already stored. Blocking everything here may stop the newsletter form working; the rest of the site will be unaffected.
Your rights
Depending on where you live you may have the right to know what personal information is held about you, to get a copy, to correct it, to have it deleted, and to opt out of its sale or sharing. Residents of California, Colorado, Connecticut, Oregon, Texas, Virginia and a growing number of other states have these rights under their state privacy laws. We will not treat you differently for exercising them.
Because most of your information sits with the provider that collected it, a request about a booking, an application, a payment or a newsletter subscription is usually quickest sent to Google, Stripe or Substack directly. Ask us and we will point you to the right place.
How long information is kept
Anything you submit through a provider is kept under that provider’s retention rules. Correspondence with us is kept for as long as we have a working relationship, and for as long afterwards as legal and tax rules require.
Security
We use established providers and keep access to information limited to those who need it. Payments are handled entirely by Stripe. No website can promise perfect security, but we take reasonable steps to protect what we hold.
Children
This site is intended for adults acting in a professional capacity. We do not knowingly collect information from children under 16.
Changes to this policy
If this policy changes we will update the effective date shown at the top and explain anything material here.
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